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Microsoft Yammer

Microsoft Yammer

Overview

What is Microsoft Yammer?

Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems…

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Recent Reviews

Thank you!!!!

8 out of 10
December 08, 2022
Our organization uses Yammer for both impromptu meetings and scheduled conference calls. The ease and accountability with which every …
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Professional fun place

9 out of 10
September 08, 2022
Our company has been using this product as it encourages employees to not be distracted by other social networks. It keeps the work and …
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Yammer Review Recap

8 out of 10
May 21, 2021
MS Yammer is currently utilized at my organization to ease interdepartmental communications between various users.
The ease of use affords …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Discussions (42)
    9.1
    91%
  • Chat (39)
    8.5
    85%
  • Notifications (43)
    8.3
    83%
  • Mobile Access (38)
    7.2
    72%
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Pricing

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N/A
Unavailable

What is Microsoft Yammer?

Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

How to create an external group with Microsoft Yammer? (Demo)

YouTube

What is Microsoft Yammer? - Yammer Demo

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.9
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Microsoft Yammer?

Microsoft Yammer Integrations

Microsoft Yammer Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.

Atlassian Confluence, Jive, and OpenText Vibe are common alternatives for Microsoft Yammer.

Reviewers rate Discussions highest, with a score of 9.1.

The most common users of Microsoft Yammer are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(324)

Attribute Ratings

Reviews

(1-25 of 25)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
Yammer is implemented at our institution as another avenue for employees to connect and create engagement. This was implemented prior to the 2020 pandemic but has been accelerated in its use since.
  • It integrates into Office 365
  • It provides company-wide connection on one platform
  • It has mobile and desktop support
  • It competes with tools present in other Office 365 products
  • While integrated, it isn't intuitively accessible from multiple points in the ecosystem
  • Other products achieve Yammer's outcomes in better ways
If you are an organization that does not allow social integrations to your technology tools, Yammer provides a good option that allows for some engagement activities while limiting exposure to tools outside the Microsoft 365 ecosystem.
Score 8 out of 10
Vetted Review
Verified User
MS Yammer is currently utilized at my organization to ease interdepartmental communications between various users.
The ease of use affords users to keep their respective email inboxes a bit cleaner. Yammer has also been utilized as a social medium to keep users apprised of events and updates in other departments across the country.
  • User interface.
  • Ease of use.
  • Adaptability.
  • Lack of integration with other MS Office.
Yammer is well-suited to serve as an internal social media platform for company events.
The user interface and quick and response.

It is not appropriate for detailed, in-depth conversations.
Samuel Gomez Recuero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Yammer to promote group an inter-group collaboration as well as a means to share the latest news.
  • Integrates extremely well with a range of MS applications like Office and SharePoint.
  • Easy to integrate with 3rd party sides.
  • Adoption by colleagues could take some time as not many have heard of it.
Microsoft Yammer is well suited for enterprise collaboration groups.
Erik Ralston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yammer is our hub for social networking within the company, allowing for sharing of various internal news from sales team wins through to birthdays. We are broken up into various groups from "Product Q&A" to "Animals" ensuring there is an open forum for news and discussion across the company.
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
  • User experience in Yammer, while improving on mobile, has been stagnant for years - it's the same product since 2014
  • Integration with the other O365 features - such as O365 groups - is completely lacking
  • It competes with other Microsoft products (Microsoft Teams, Kaizala) for collaboration tools
Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos.

As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos.

At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yammer helps me and the rest of my team share and communicate in an efficient and timely manner. We can start topics, share insights, and collaborate easily. With users around the world, we are all often not online at the same time. Yammer lets us share our thoughts and idea, then get feedback from those working around the world.
  • Search
  • Organized threads
  • Easy File Share
  • Channels could be better labeled
  • Deleting can be difficult
  • As with all similar products, tone is lost
Yammer is a great way for storing tribal knowledge about the team, the customers, and best practices. Yammer has a great search ability, allowing users to go back and find old topics and articles. Yammer may not be the best tool for brainstorming or nuanced conversations as the tone is lost and the feed is very linear.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With the purchase of Office 365 Essentials, users can communicate using Yammer with other users for quick questions.
  • Integrates with other Office products
  • Small amount of computer resources
  • I enjoy using Yammer for work communications. I really don't have any improvements that I can think of.
Small company setting where people know each other. If it is a large corporation, it could get annoying with too many people sending messages to each other.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My entire organization adopted Microsoft Yammer as a part of our shift to using the new suite of Office 365 applications exclusively. Microsoft Yammer has helped to streamline communication and collaboration across different organizations and serves as one of the primary ways that people connect on a range of projects, programs, and other initiatives. In addition, associates use the tool for discussion around general topics, shared interests, and to ask questions.
  • I enjoy being able to see an entire conversation thread between associates and that those comments and responses found a most useful filter to the top of a conversation.
  • I like the additional features and functionality you can leverage within Yammer such as "Announcements" and how well Yammer groups integrate with respective SharePoint sites it might be associated with.
  • Yammer is very easy to navigate and is user-friendly, making it easy to scale to new users who are not familiar with the platform.
  • While Yammer is easy to use overall, it does have some quirks and can be a little limiting in what you can do within the app itself.
Yammer helps spur collaboration and networking across our entire organization. We have associates that work at several locations across the globe so Yammer serves an important function in bridging the distance between people. Microsoft Yammer is thus well-suited to bring different groups of stakeholders across different organizations and locations together to collaborate around shared initiatives or interests.
Joshua Melder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Yammer is used throughout many (not all) departments within my organization. Our company is considered a printing manufacturer, digital marketing agency, and marketing solutions partner. Yammer is primarily used within our corporate teams - and is primarily used for breaking down communication barriers between departments. My department most often uses Yammer in order to create collaborative content for other employees across different locations in the company. I am a corporate trainee in a rotational role - and I often use Yammer in order to keep myself updated with other members of my team. Yammer offers a way to collaborate within a tool that is modeled strongly after other social networking platforms. For a group of trainees that are in a younger demographic, Yammer works really well for quickly understanding the tool. I often use Yammer in order to message other trainees, respond to polls, and network across our company. I have really enjoyed Yammer and view it more as a communication tool for a smaller to mid-sized group of individuals.
  • Yammer is modeled after the social-networking generation. The platform does a great job of being user-friendly with efficient communication.
  • Yammer is extremely easy to use. End-user training should be relatively straight-forward.
  • Very robust networking opportunities within an organization.
  • As it is modeled after a social-networking tool, Yammer runs the risk of straying too far from a business productivity tool.
  • Layout customization is rather limited. There are other tools that offer more company-customization more effectively.
  • Sharing and editing documents have quite a few limitations. There are many other online editors that can do work more efficiently and effectively.
Yammer does a great job of creating a sense of informal community within a business unit. It also seems to do a pretty good job of building team-rapport while breaking down communication barriers. One can easily upload a document and collaborate with others across states and internationally. Yammer is very well suited for networking opportunities and allows others to follow specific individuals or groups of business units.

On the other hand, Yammer can potentially err too much on the side of a social networking tool. There can be instances where this tool can actually cause slower productivity amongst employees. One has to be more careful due to the 'facebook-like' nature of this tool. Therefore, it is extremely important to have moderators who can help guide discussions and keep people relatively on-task during business hours.
Ilya Popovich | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
As a part of Microsoft 365 subscription Yammer is using across the whole organization.
Marketing, HR and some other departments are not into another "team messagers", so through Yammer all departments can be notified with a important / interesting information. Yammer provides an effective way of communication in both small and large groups of people at one time. It's kinda like a company's "Facebook"
  • Office365 content is shared with others
  • Communication across the whole organization
  • Acccess to private content
  • Outlook integration
  • UI is old
  • UX is not perfect
  • Mobile app is not user friendly
It has no impact on staff performance and even evades our attention. Tech staff is using different apps, so this is yet another messager for them - almost total ignorance of using this solution.
Jeremiah Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Yammer as part of a non-profit technical consortium that our organization is a member of. It is used to collaborate between various working groups for users in many different similar organizations. Users can post questions in a variety of groups organized by topic, track responses, and get alerts to topics or threads of interest.
  • Organizing users into groups and providing tools to those groups
  • Social networking with other users within the organization/network
  • Excellent notification options (e-mail, etc)
  • Clean, easy-to-understand user interface
  • Can be difficult to get phone support if there are questions
  • Some of the tools are not quite as feature-rich as competitor products
  • Integration with Office 365 suite can be a little confusing because there is feature overlap (for example, Yammer vs Teams, or Yammer vs Sharepoint)
Yammer is easy to use and set up because it comes as part of the Office 365 suite of tools from Microsoft. It's possible to enable and set up within a few hours. The hardest part is to figure out how to use it within an organization with access to all of the other Office 365 tools provided by Microsoft. Organizations will need to devise a clear strategy and communicate to users so they know when to use Yammer and when to use other MS collaboration tools like Teams, Groups, or SharePoint.
Jennifer Lamas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The company uses Yammer as a social network only in some departments that are involved, to be able to share projects and among all the people involved to share the experience, solutions to problems if they arise or simply to give opinions about it.
  • It works to find solutions quickly to problems that arise in a project or work that is performed
  • The people involved can comment and give opinions to projects and shared documents
  • All the work team that is involved can be kept informed
  • As it is very similar to the social networks that are currently used, it is very easy to use for all users
  • It helps you reduce time in those meetings later and are not boring as the conversations are more interactive through Yammer
  • Without an internet connection, you can not have interaction with other co-workers
  • Only used if you have Office 365
  • Many companies install it and do not use it because it seems unhelpful
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Yammer throughout the entire company. It's used to 'spread the word' about various happenings in different departments and help us stay connected despite being in different locations.
  • Helps employees stay connected without physically seeing each other
  • Allows me to quickly find contact info for any employee
  • Allows me to stay up to date with company announcements
  • No place to write office hours
  • Email notifications can get annoying
Good for medium and large companies, but probably wouldn't be needed at small companies and startups.
October 13, 2017

Great collaboration tool

Score 10 out of 10
Vetted Review
Verified User
Yammer is used for the whole organisation as our enterprise social tool. It is used for collaboration among the teams, cross BUs, internal communication & collaboration with partners in external networks.
  • Mobile app has great UX
  • What's new feature is great to keep up
  • Recommendations for relevant groups & call conversions
  • Nothing I see as a problem
Most appropriate for internal communication & collaboration among teams. Not relevant for small teams, for that other tools like Microsoft teams is better suited.
Tony Phan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use it mainly for project sharing and all project updates are shared on Yammer. Other members in the organization are also allowed to make comments, share ideas regarding that particular project or have access to the project they are following. It is like a real time social media site of the project where everything is updated at a fast pace. Yammer is like a social media platform but for working purposes.
  • Project sharing and updates: status updates now can be shared easier and faster than ever. No more email writing and attachments with formal writings. It is now as easy as it is to update your Facebook status.
  • Interactive platform: members across our organization can interact and share their updates regarding to a particular project or issue that has a high impact / effect on the organization.
  • Alternative way to communicate: Our organization has an additional way to communicate in case email does not work as it should be. This will prevent any delay in communication.
  • Looking for files that you have posted is harder and must be used with Microsoft Sharepoint.
  • Mobile app is not friendly for new users; it has a complex interface that should not be there for a social app
  • Email notifications from Yammer are annoying sometimes without clear instructions on how to turn that off
Yammer does not really have a high impact on performance at this moment and in order to maximize all of it features, it is highly recommended that you use Yammer together with Outlook & Skype for Business to ensure communication are easier. Although there are a lots of convenience using Yammer, always make sure you send the confidential files through emails since if you upload it on Yammer, everyone can see and have access to the file.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We using Yammer as a corporate version of internal social media. Employees are able to share articles of interest, celebrations, industry information and our various departments are able to share information relevant to their goal and accomplishments.
  • Easy to use/user-friendly
  • Integrates with SharePoint and allows us to feature our Yammer feed on our SharePoint homepage
  • Would love to see new posts somehow highlighted or called out in the feed. At present they get buried in with posts that people like or comment on so I feel as though I must read through everything to ensure not missing a post, even if it's a post I've already read and someone new simply likes.
  • I use the Yammer app and see Yammer on our company SharePoint homepage and without difficulty. But I tried to utilize the desktop notification and it is both cumbersome and I cannot identify a way to minimize it so it is always blocking a portion of my screen.
We are a small-midsize company so our Yammer newsfeed is manageable. However if we were much larger, even with utilizing closed groups, I would envision the newsfeed would be too cumbersome.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Whole business used Microsoft Yammer to address the most effective way to manage communications in the business and to also act as a central data access point.
  • Great way to manage an internal contact directory.
  • Permissioned access to sensitive information/groups.
  • Great comms tool with discussions threads and social interaction interface which is user friendly.
  • Useful central storage solution for document sharing.
  • Mobile app not very user friendly.
See value use cases ["Pros"] in relation to centralised comms, restricted access and file sharing.
January 11, 2017

Be Social. Join Yammer!

Marcos Sola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sonoco's Yammer network is a great way to connect with fellow associates, exchange ideas and stay updated on current news and events taking place throughout Sonoco's global network.
  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
We've had associated set up groups on a variety of topics like business technology, flexible packaging, Office 365 and SharePoint, protective solutions, public speaking, wellness, diversity and more! In fact, Sonoco associates from around the world who participated in our recent #WearPinkDay shared their photos on Yammer. This is one of the best positives scenarios!
Kyle Legg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Yammer is implemented across our entire company, and is used as a communication tool between our on-the-go sales agents and staff. Our agents are able to quickly update staff on upcoming listings and purchases through Yammer, share photos of interesting properties from broker tours and open homes. Our staff uses Yammer to make announcements and share weekly digests of sell and purchase status updates.
  • No one likes getting a long thread of reply-alls. With Yammer announcements and updates can be shared — without cluttering your inbox.
  • Yammer's mobile apps are great for our on-the-go sales team to stay in touch with our office staff.
  • Yammer's social aspect makes it incredibly easy to use, even for our less tech savvy teammates. If you've used Facebook, learning Yammer will be a cinch.
  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Microsoft Yammer is not well suited for private messaging. My team still uses Google Chat/Google Hangouts for internal instant messaging. Microsoft Yammer is great for announcements, updates, events, and polls. If your message is longer than a short paragraph, send it via email.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company uses it departmentally. We have found that using our email (Lotus Notes, unfortunately) has caused more problems due to file size, connecting with all the correct individuals, and overall the recipients likelihood of allowing the email to get lost among the many other day to day company emails received throughout the day. Yammer has allowed departments to share information instantly, and in an organized way.
  • Yammer is more of a social form of sharing than email. Which makes the information being delivered more personal and targeted towards specified departments.
  • Yammer allows for a "blog" feel more than our use of SharePoint in the past. Meaning there is a back and forth form of communication that wasn't necessarily available through SharePoint.
  • Yammer is more reliable than traditional work email, especially when using Lotus Notes, in order to send, share, and discuss within departments.
  • While Yammer has been an easy transition from SharePoint, it's still relatively new and unknown. Some employees claim that feel like the product was just another "add on" to the entire Microsoft Office experience.
  • When introducing new employees to Yammer, they are not as receptive because of how widely used SharePoint is across businesses and industries.
  • Functionality is simple, but still vastly different from SharePoint, thus creating a learning curve.
I believe it's extremely useful in an environment where a large company database is used, and it becomes difficult for individual departments within the company to keep track of what is specifically targeted for their particular department. Microsoft Yammer allows for each department to create what appears to be "microblogs" which serves as a functional way to share information.
December 14, 2014

To Share or Not to Share

Score 5 out of 10
Vetted Review
Verified User
Yammer was used across the entire organization as a bridge gapping tool. In a global company, it's hard to share ideas and successes and Yammer allowed employees to share on a larger scale, which in turn encouraged transparency and support.
  • Encourages dialogue
  • Tracks timelines from a sales perspective
  • Creates a level of comfort for those that may be hesitant to share
  • Seems to work fine for the purposes that it was created for
  • I'd like to see Yammer function with other office tools like Skype or GoTomeeting
Data security is important and admin management tools should be clearly addressed. Because Yammer is essentially a social media site, a glorified Facebook if you will, it's important that sharing doesn’t go too far, and material non-public information is carefully guarded and removed if needed. It would great if screen shots were prohibited.
Score 10 out of 10
Vetted Review
Verified User
Yammer allows staff within our organisations to connect and communicate with one another, it encourages conversations that work to solve problems, and promotes collaboration and innovation within the organisation.
  • Yammer allows people within an organisational network to connect with one another and find information quickly.
  • Yammer network allows users to be proactive in seeking out connections and gathering information.
  • Yammer allows us to access untapped resources from across the organisation.
  • The ability to search previous conversations through Yammer, coupled with the opportunity to ask for help from others within the organisation, is a valuable problem solving mechanism.
  • As users are encouraged to participate in conversations through Yammer, opportunities arise for people from all levels of the organisation to contribute and collaborate.
  • New ideas are shared through the Yammer network, and collaboration leads to innovation.
  • Yammer can help employees sustain a virtual feeling of proximity in organisations which are spread across large geographic locations.
  • Staff with varying technical ability leads to a lack of confidence in using Yammer
  • Yammer regularly changes the way things appear or slight changes in functions make how to guides difficult to maintain accuracy
  • Free version has limitations for administration and analytics
Yammer is a continued source of information, insight and collaboration across our organisation. I have found it invaluable for my role in information gathering and networking with staff across the organisation.
November 26, 2014

WhYammer?

Joakim Berg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We currently use Yammer as the main platform for internal communication and collaboration in one country. The most common ways to use Yammer are to share information and ask for input from colleagues. Yammer has erased both geographical and departmental silos within some business units. However, not all business units has adopted Yammer yet, and there are still work to be done to break down the silos between business units.

Besides collaboration in, for example product development, we use Yammer to find sales leads, creating marketing material, e.g. social media content, and newsletters and to some extent also share best practices. Yammer enables us to collaborate better and faster, makes us more productive, unlocks more business opportunities, drives innovation and make employees more engaged and feel more involved and part of the company's longterm journey.

We aim to start unlocking more business value by starting the Social Journey, which is Yammer's way of working to convert vision and strategy to tactical Use Cases that focuses on solving or improving the company "pains". We have not appointed a Community Manager so far, but as Customer Success Manager (CSM), I am promoting that we do.

Yammer is a great way to change the way management communicate internally; from sending out long monthly corporate newsletters to more frequent bits of information that is both more personal and focusing more on creating a dialogue with the employees. However, to get both top and middle management to write themselves, be personal, to post more often, to be brief, and to participate in dialogues, are proven to be more difficult than I have anticipated. Management understands the value that Yammer can create, and they are committed to use it. However, they need to really understand that they lead the employees by setting the example (walk the talk), and thus must face their own fear of making themselves visible to other people via a digital medium that is not email. As CSM I see that the most important Use Case to focus on, will be to get inspire and teach management how to use Yammer the wight way. The second most important Use Case will be to focus on Yammer Champions, the evangelist in the organization that can help us nudge the laggards to adopt Yammer. When these Use Cases have reached enough effect, we can start looking at other Use Cases, such as driving innovation, breaking down silos between business units, making more people involved in our social media marketing work etc.
  • Yammer is user friendly and (to many of us) intuitive enough to get started using without training. There are many collaboration platforms out there, but the web interface is really great and the device apps are ok as well.
  • Yammer is multitenant and evolves constantly by making well-tested and small incremental changes. I feel assured that Yammer will be an even better solution in the future, thus a secure investment.
  • Yammer is the hub for creating a social intranet together with Sharepoint. Finally we can make the intranet worth the investment by making people wanting to use it on a daily basis. The integration today is somewhat slim, with the Web App, SSO etc,. However, it's one of Microsoft's highest priorities to make the integration deeper.
  • Yammer is a great platform to create Customer Networks that really drive customer engagement. The user experience is great and the way employees can connect with customers is creating much value.
  • Security. The data is stored in the USA, and with the current NSA debate, this makes our European customers a bit concerned. However, the European Commission, who overseas the data security within EU, uses Yammer.
  • Device app functionality. Many of us only use login to their social media accounts, e.g. Facebook, Twitter, LinkedIn, on our smartphones or tablets. This is relevant for our work tools as well. However, you cannot yet edit Notes or see current #-tags in the apps.
  • Sharepoint integration. This is so important for our customers that the current level of integration must be considered as a weakness even though Microsoft has it as one of their top priorities.
  • Outlook integration. Many of us use Outlook for email, calendar and contacts. To break the habits of sending emails, Yammer and other ESN-tools face the challenge of having people switching from Outlook to Yammer to send a message. However, Yammer is working on an integration to Office and Outlook to bring the ESN-experience closer to the productivity tools.
Yammer is really great to drive productivity, engagement and innovation.

Yammer enables personal cross-communication on all levels within the company which is great to make the management more connected to the rest of the organization and it also gives everyone their own voice. Thus, by getting more in touch with what's going on within the company, and by being able to share your own thoughts, ideas and work, Yammer increases employee engagement. Additionally, by making the conversations and information visible and searchable to everyone, Yammer enables the possibility for serendipity, which outside of an ESN is almost impossible. And within an organization, serendipity is something that really drives innovation and business value.

Yammer is not well-suited for many things, for example project management, CRM or writing private notes. However, it can be integrated to such apps that it is therefore not necessary to be a Swiss Army Knife.

To create real and relevant business value of any ESN, including Yammer, you should hire a skilled Community Manager (CM) who can work with management and the organization to make sense of not only Yammer, but the whole Employee Work Life: People + Business Processes + Technology. All three aspects of the Employee Work Life are connected and employees need help to make sense of when to use the right tool and they need to understand what possibilities each tool or infrastructure (ESN) can create. The CM's role will also be keep the community healthy and growing, and to help driving the right leadership and to develop the corporate culture.
Chuck Hudgins | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Parallel HR used Yammer in two primary ways. First, it was used as a platform for maintaining and promoting an open and collaborative culture via fostering discussion and sharing relevant news. Second, we used it as an information management platform, storing and collaborating on documents about our clients. We would store "client procedure documents" that our recruiters would use to get up to speed quickly on the individual recruiting/interviewing processes used by our clients.
  • Internal microblogging. It is very easy for employees to post relevant information to keep each other up to date on whatever they want/need to share.
  • Document sharing/collaboration. It did this fairly well, although the document update process needed to be embedded in the web app, instead of uploading and swapping out.
  • Yammer has several different notification options including text/email for a lot of different activities on the platform. I found the wide range of options in this regard pretty helpful.
  • Document sharing/collaboration wasn't as fluid as it could have been.
  • Viewing multiple pictures was kind of clunky, there was no preview that you could scroll through.
Yammer is a solid information management platform in cases where the information in question is relatively straightforward and in some kind of MS Office format. I am not sure it quite has the features to handle collaboration more sophisticated than that, unless you happen to have access to a specific application integration.
Stefano Tempesta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Yammer for team collaboration and document sharing. Being an international company spread over 4 regions, communication in different time zones is always a challenge. Yammer helps us making teams be in contact, collaborate on writing and reviewing documents, inform team members about news and project progress. We use groups a lot, both public and private. Groups are typically project-based or product-based. Some groups live for the duration of the project and then are archived. Other product oriented groups are open all the time as the product develops. Very useful functionality is the possibility to notify people in other groups of changes to a project or product that may impact others.
  • Document reviewing: We use a lot the functionality of versioning documents and adding comments.
  • Notification: Notify only relevant people about news and project progress, this is critical to us and it reduces clutter in our own inbox but still keeps people informed.
  • Tagging: Files and posts can be tagged and categorized for a better searchability. Over time we have built a fully structure taxonomy of tags that allows us to find information very quickly in the system.
  • Document editing is still poor. The rich text editor is far from being rich, compared to other online editors in the market.
  • Import/export of data is limited. Often we are challenged with the need for importing a massive repository of documents, from file system or SharePoint for example. When closing a group, we also need to archive all posts and documents contained.
  • Layout personalization: Very little can be changed to the layout of a Yammer site. We'd like to introduce more advanced branding of the site and increase the portal identity.
1) Is Yammer a replacement of SharePoint for enterprise collaboration and document sharing, or can the two platforms work together, and how?
2) Can I do full editing, versioning and reviewing of documents directly on Yammer, or do I still need Office-like applications for editing?
3) How robust and complete is the mobile offering?
Tom Krühlmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Microsoft Yammer is part of our portfolio of tools to enable Enterprise Social networking (ESN). This portfolio also includes blueKiwi, Jive, Socialcast as well as IBM Connections and Microsoft Sharepoint. We use the appropriate tools to various customers depending on business needs and requirements. Yammer is used widely as the collaboration-enabler in organisations often using existing Microsoft solutions including Sharepoint and office 365. We use it to enable zero email in some organizations or to compliment and enhance communication in others.
  • Group creation and management is extremely straightforward, enabling the fast buildup of your network
  • Document and content integration makes is easy to gather information and work around specific subjects.
  • Large existing client base and adoption makes it very fast to include your partners, customers and other externals; many are already available in Yammer
  • The well supported used of tags (subjects) makes organizing content fast
  • The dependency on email as means of notification engine makes the risk of information spamming clear and present
  • The SaaS only delivery model will keep some organizations away; they may require on-premise
  1. Do you already use Microsoft solutions (sharepoint, O365)
  2. Will you require on-premise
  3. Do you partners / customers use Yammer
For a scenario where you require a very fast adoption and you want to get started quickly, Yammer is the obvious choice.
If you work in sensitive R&D, Security or financial services, you should be making informed decision as to the appropriate archirecture (SaaS or on-premise)
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